Supply Chain Agility: Pivoting Away from Risks and Toward Opportunities

In this session, we will explore how companies are seizing the opportunities found in widespread disruption and building the supply chains of the future.  Key to achieving these outcomes is designing supply chains that can readily pivot to the demand and supply circumstances they face.  The session features research conducted at the University of Tennessee over the past three years that examines how companies leveraged different aspects of agility to not only navigate uncertainty but to seize unprecedented market advantages through enhanced supply chain processes that are both smart and nimble.

About Speaker:


Dee and Jimmy Haslam Chair of Logistics
Professor of Supply Chain Management

Haslam College of Business
The University of Tennessee
Knoxville, TN (USA)



Professor Thomas (Tom) Goldsby is the Dee and Jimmy Haslam Chair of Logistics at the Haslam College of Business, University of Tennessee-Knoxville.  He holds a B.S. in Business Administration from the University of Evansville, M.B.A. from the University of Kentucky, and Ph.D. in Marketing and Logistics from Michigan State University. Dr. Goldsby is one of the most sought-after authorities worldwide on all matters of logistics and supply chain management. His perspectives are routinely presented in online, print, radio, and television media. He also co-hosts the “Tennessee on Supply Chain Management” podcast with his colleague Dr. Ted Stank.

Dr. Goldsby is immediate-past Editor-in-Chief of the Journal of Business Logistics and former Editor-in-Chief of Transportation Journal.  He serves as Co-Faculty Director for the Global Supply Chain Institute at the Haslam College.  His research interests include logistics strategy, supply chain integration, and the theory and practice of lean and agile supply chain strategies.  He has published more than 100 articles in academic and professional journals and serves as a frequent speaker at academic conferences, executive education seminars, and professional meetings.  Professor Goldsby is an author of five books in Logistics and Supply Chain Management. He delivered a course on Business Operations for The Great Courses’ Critical Business Skills series in 2015, which continues to rate as a bestselling Nonfiction/Business title at

He is a recipient of multiple best paper awards and he has received recognition for excellence in teaching at the University of Tennessee, The Ohio State University, University of Kentucky, and Iowa State University.  In 2019, he was recognized as a “Rainmaker” by DC Velocity magazine and received the inaugural Lifetime Achievement Award from Supply Chain Leaders in Action (SCLA).  He serves on the Board of Advisors for SCLA and Board of Directors for CSCMP.

Tom is married to Kathleen, celebrating 30 years of marriage this year, and father to two children, Emma and Aiden (and Dandy, the Schnauzer mix). In his spare time, he enjoys running and other fitness oriented activities.  He has completed 19 Boston Marathons, where he won his age group in 2016.